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Ticketing Policies

Films and Screenings

All ticket and pass holders must arrive 15 minutes before show time to ensure availability of seats. After that time, the Festival reserves the right to resell seats to STAND-BY customers. Latecomers will be seated at the discretion of the cinema staff.

Each film will be shown in its original language with English subtitles unless otherwise noted. All programs are subject to change without notice. No refunds or exchanges are given. 

Film length as listed in the program represents the best available information at press time. Length of film does not include introductions or Q&A sessions following the screening. 

All audience members must leave the theater following each screening. Saving seats between shows is not permitted.

Discounts

Enzian Film Society, student, senior, or military discounts, and benefits are not available on Festival products, and no refunds are offered.

Stand-By

“Stand-by” status simply means that most seats have been sold in advance and a few seats are being held for pass holders. However, additional tickets are often made available prior to the event. To gain entry to a “Stand-by” film/event, arrive at the theater at least 45 minutes prior to show time. Numbers will be handed out to potential ticket buyers, and available tickets will be sold, in numerical order, until the event is sold out.

Other


Please be aware that many Festival films are unrated, and some may not be suitable for ages 16 and under. Parental discretion is advised.  Please consult the film description online or in the Festival program when making your Festival selections.

Cameras and recording devices are not permitted in the theater. Please silence all cellular phones and other devices when in the theater.

Enzian and Regal Winter Park Village are ADA compliant with wheelchair and assisted listening accessibility.  

wheelchair access assistive listening systems